Focus on the story, the service will come. Storyboards make for a more informed first prototype. They create an active way to transition from understanding the present to shaping the future.
Go Deeper (6 min read)Rich Ekelman
Research, strategy, and design.
Projects
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LEGO Set for An Enterprise
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Try Before You Prescribe
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Decision Support for Genomics
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Org Change By Design
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About Me
At Work
I like to help make complex decisions feel easier to understand. It's hard to design for a system we can not see. Working with cross-disciplinary teams has helped me zoom in and out.
At Home
I like to bake, draw, and customize shoes to get away from screens. This helps me recharge and spark creativity by forcing me to be completely present.
At Play
Our rescue dog Duffy keeps us active. We like to throw the frisbee and take weekend hikes in one of our local parks.
Posts
My perspective on design, research, & strategy.
Service design is not different from other disciplines, but rather a cross-disciplinary extension.
Go Deeper (3 min read)
Service design is not different from other disciplines, but rather a cross-disciplinary extension.
Go Deeper (4 min read)